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MOBILITY

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SERVICE CAPABILITIES

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Our Mobile Device Management (MDM) services secure, manage, and optimize the use of mobile devices Here are the key components  and capabilties of our  MDM service:

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  • Bulk Enrollment Options: Simplified processes for enrolling large numbers of devices (e.g., BYOD, corporate-owned).

  • Pre-Configuration Tools: Automatically configure device settings, applications, and profiles during enrollment.

  • Support for Multiple Platforms: Compatibility with iOS, Android, Windows, and macOS devices.

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Secuirity Management

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  • Device Lockdown and Remote Wipe:            Ability to lock devices or erase data if lost or stolen.

  • Encryption Enforcement: Ensure data on devices is encrypted.

  • Compliance Monitoring: Enforce policies to meet regulatory requirements (e.g., HIPAA, GDPR).

  • Threat Detection:         Real-time monitoring for malware, unauthorized apps, and network attacks.

3

Application Management 

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  • App Distribution:             Push, update, or remove apps from devices remotely.

  • Custom App Deployment: Support for in-house or enterprise-specific apps.

  • Blacklisting/Whitelisting: Control which apps can or cannot be installed.

  • App Configuration and Permissions:                      Enforce app-level security policies, such as access permissions.

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  • Real-Time Insights:           Track device usage, location, and compliance status.

  • Performance Metrics:   Analyze battery health, storage, and network performance.

  • Usage Reporting:      Generate reports on app usage, data consumption, and policy adherence.

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Policy Compliance

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  • Role-Based Access Control: Assign device permissions based on roles or user groups.

  • Policy Templates:           Pre-defined settings for various use cases (e.g., BYOD, corporate-owned devices).

  • Geofencing:              Enforce location-based restrictions or policies.

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Idenity and Access Management 

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  • Single Sign-On (SSO): Integrate with corporate identity solutions for seamless access.

  • Multi-Factor Authentication (MFA):                        Strengthen security with additional authentication layers.

  • Conditional Access:      Restrict access to resources based on device compliance.

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  • Content Filtering:            Block access to unauthorized websites or cloud services.

  • Copy/Paste Restrictions: Control data sharing between apps or accounts.

  • Data Backup Policies:    Ensure critical data is backed up regularly and securely.

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Remote Management and Support 

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  • Remote Troubleshooting: Access and resolve device issues without physical access.

  • Software Updates:        Push OS and app updates to devices over-the-air (OTA).

  • Device Location Tracking: Locate lost or stolen devices in real-time.

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Intergration with IT Ecosystem

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  • Directory Services: Integration with Active Directory (AD) or Azure AD.

  • Unified Endpoint Management (UEM): Seamless management across mobile devices, desktops, and IoT devices.

  • Third-Party Integrations: Compatibility with enterprise tools like VPNs, productivity apps, and security platforms.

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  • Content Filtering:            Block access to unauthorized websites or cloud services.

  • Copy/Paste Restrictions: Control data sharing between apps or accounts.

  • Data Backup Policies:    Ensure critical data is backed up regularly and securely.

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End User Experence

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  • Self-Service Portal:      Allow users to enroll devices, reset passwords, or locate devices independently.

  • User Training and Documentation:       Provide easy-to-follow guides for device usage and policy compliance.

  • Seamless Onboarding: Ensure a frictionless experience for end users with minimal disruptions.

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  • Mobile Device Management (MDM): Managing and securing employees’ mobile devices to ensure compliance, data security, and optimal performance, especially important with the growth of remote work.

  • Wireless Network Optimization:               Ensuring optimal wireless coverage and performance within facilities to support mobile connectivity, IoT devices, and internal communications.

  • Plan Optimization: Reviewing data and usage patterns to optimize wireless plans, avoiding overage costs, and ensuring appropriate coverage and service for all users.

  • Asset Tracking: Keeping track of all wireless devices and services to minimize loss, control inventory, and ensure that resources are up-to-date.

MOBILITY

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