Telecom Management | Blue Reef Networks

TELECOM

Telecom Management always more than pays for itself

Bandwidth Optimization: Ensuring that internet bandwidth is allocated efficiently to support mission-critical applications and avoid bottlenecks.
Redundancy and Failover: Implementing redundant connections and failover solutions to maintain internet connectivity during outages, which is crucial for business continuity.
Service Provider Management: Handling contracts, billing, and negotiations with internet service providers (ISPs) to ensure the best possible rates and service levels.
Visibility: Utilizing firewalls, secure VPNs, and monitoring tools to protect against cyber threats and ensure data privacy over the internet.

VoIP (Voice over IP) Optimization: Managing VoIP infrastructure to ensure clear, uninterrupted voice calls, often involving Quality of Service (QoS) settings to prioritize voice traffic over the network.
Unified Communications: Integrating voice services with other communication tools, like email and instant messaging, to streamline communication and collaboration.
Cost Management: Optimizing plans and usage to avoid overage charges, roaming fees, and unnecessary lines, ensuring the organization only pays for what it needs.
Call Analytics and Reporting: Monitoring call volumes, durations, and patterns to assess usage and improve customer service efficiency.
Managed Contact Center: Turn-Key desig, management from system setup and configuration to daily monitoring and support managing call routing, analytics, workforce optimization, security, and integration with CRM systems.

Mobile Device Management (MDM): Managing and securing employees’ mobile devices to ensure compliance, data security, and optimal performance, especially important with the growth of remote work.
Wireless Network Optimization: Ensuring optimal wireless coverage and performance within facilities to support mobile connectivity, IoT devices, and internal communications.
Plan Optimization: Reviewing data and usage patterns to optimize wireless plans, avoiding overage costs, and ensuring appropriate coverage and service for all users.
Asset Tracking: Keeping track of all wireless devices and services to minimize loss, control inventory, and ensure that resources are up-to-date.